Return Policy

Return Policy

Thank you for shopping with us at Time Keep. We strive to provide you with the best products and service. Please take a moment to review our return policy.

Returns

We do not accept returns unless the product received is not as advertised. We take great care to accurately represent our products through detailed descriptions and images to ensure your satisfaction.

Conditions for Returns

If you believe the product you received is not as advertised, please contact us within 3 days of receiving the watch. We will require clear photographic evidence of the issue to assess the situation promptly.

Contacting Us

To initiate a return or report any problems, please contact us within the specified 3-day window. You can reach us via email through our [Contact Us] page on the website. Provide your order number, a description of the issue, and attach relevant images for a quicker resolution.

Refund or Replacement

If the issue is verified and meets the conditions for a return, we will offer either a refund or a replacement, depending on your preference and product availability.

Shipping Costs

Please note that shipping costs associated with the original purchase are non-refundable. If a replacement is issued, we will cover the shipping costs for sending the replacement item.

Cancellations

Once an order is placed, it cannot be canceled. Please review your order carefully before completing the purchase.

Thank you for your understanding and cooperation. We value your satisfaction and are committed to resolving any issues to ensure your shopping experience with us is a positive one.

Time Keep